Frequently Asked Questions help answer common questions about Print 1 Group’s services, ordering process, delivery options, payments, and bulk pricing. This section explains what to expect before placing an order.
We’d be happy to welcome you at: 1007 SE 12th Court, Cape Coral, FL 33990 If you have questions or need assistance, please give us a call at (239) 542-2452. Our team is always happy to help.
We’re open Monday through Friday from 9 AM to 5 PM. However, appointments are also available if needed.
Our typical turnaround time is 3–5 business days after customer-approved, print-ready artwork. However, turnaround times may vary based on project details. In addition, we offer local delivery throughout the Cape Coral and Fort Myers area. Orders are also available for pickup during store hours. If needed, we can ship orders via UPS, USPS, or FedEx.
We accept Visa, Mastercard, Discover, and American Express. At Print 1 Group LLC, customers are responsible for reviewing and approving all artwork before finalizing an order. We use automated quality checks to help identify potential issues. However, final approval remains the customer’s responsibility. All sales are final. Refunds are not offered for printed products, design services, or logo services unless an order is canceled at our sole discretion.
Yes, we offer quantity options based on the capabilities of our printing equipment. Available quantities are listed directly on our website. If you need a custom quantity or a large-volume order, we recommend submitting a request through our Request a print quote page
